Joining the NeoHERO family means joining a program that is designed to provide support and resources customized to meet your individual departments needs.
What Does It Mean To Become a NeoHERO?
NeoHERO Foundation® collaborates with local, state, and federal agencies to ensure optimal utilization of resources as well as continuity and regulatory compliance.
Hands On Learning
Simulation training is the single most critical element for translating life-saving neonatal resuscitation knowledge into high-performance competence for first responders. Because neonatal resuscitations are less common in the prehospital setting, EMS and fire personnel must practice these high-risk, low-frequency skills repeatedly in a safe environment to build muscle memory and overcome crisis stress. NeoHERO requires a range of realistic simulation tools, including term newborn and preterm newborn simulators, a dedicated airway trainer, and all necessary, small-scale supplies—such as practice airway equipment, venous access kits, and training medications—to ensure our responders are fully prepared to confidently manage the immediate, complex, and time-critical needs of any infant born outside of a hospital.
Continuing Education for First Responders
NeoHERO’s expansion goal is to build a comprehensive neonatal education ecosystem for EMS—combining advanced classroom education, hands-on skills training, and high-fidelity neonatal mock codes. These immersive simulations allow teams to rehearse complex, high-stress resuscitations in realistic environments, strengthening teamwork, communication, and leadership under pressure.
Central to this expansion is the NeoMASTER COURSE®, the EMS neonatal training program, built by EMS for EMS. NeoMASTER is intentionally set apart from existing neonatal education offerings and provides advanced, systems-based neonatal care education tailored specifically to prehospital professionals. The course is actively pursuing CAPCE review and NREMT recognition, positioning it as the national standard for excellence in EMS neonatal care.
Emergency Care & Law Enforcement
Medical Equipment
To truly bridge the gap in prehospital neonatal care, NeoHERO provides specialized NeoPACKs™ (Neonatal Prehospital, Airway, Care, Knowledge) designed to facilitate the rapid application of life-saving skills. These kits are vital because standard EMS supplies lack the correct sizes and tools for newborns. Our comprehensive kits include: prehospital kit specialized for neonatal transport with airway and ventilation management equipment, including the Neo-Tee resuscitator for precise pressure delivery and ventilation, along with properly sized neonatal and preterm masks, care tools such as equipment and crucial thermoregulation supplies— a thermal mattress, a polyurethane-lined knit-hat, and a polyurethane wrap—to prevent dangerous heat loss in infants, and knowledge and tools of protocols and helpful guides.
By supplying this essential, customized equipment directly to first responders, we ensure they are fully equipped for resuscitation and stabilization. Looking ahead, we plan to expand our offerings with additional safety and transport equipment that goes above and beyond the initial launch of these emergency kits.
Neo911™ is our newest online educational initiative, designed specifically for EMS professionals caring for newborns and infants beyond the delivery room and immediate resuscitation period. While NeoMASTER focuses on neonatal stabilization and resuscitation surrounding birth, Neo911 extends that education into the weeks and months that follow. This online program will strengthen prehospital providers' ability to recognize, assess, and manage medical emergencies, critical illness, and time-sensitive conditions affecting newborns and infants. Designed for flexible, ongoing professional development, Neo911 will provide EMS professionals with practical, evidence-based education that can be accessed and revisited.
Further expanding our commitment to protecting the most vulnerable, Neo10-52 is a specialized, in-person training program being developed for law enforcement officers and Department of Social Services (DSS) personnel. This innovative course addresses a critical but frequently overlooked need: equipping nonmedical professionals with the foundational knowledge to recognize newborns and infants who may be experiencing malnutrition, dehydration, failure to thrive, medical distress, abuse, or neglect. During welfare checks, home visits, and protective investigations, these professionals may be the first—and sometimes the only—individuals positioned to recognize that an infant is in immediate danger. Neo10-52 will teach participants to identify subtle warning signs, distinguish situations requiring urgent medical evaluation from those requiring immediate emergency intervention, and initiate appropriate medical and protective responses. The goal is not to turn officers or DSS investigators into medical providers, but to empower them with the knowledge to recognize when a child cannot safely wait for help.
Together, NeoMASTER COURSE®, Neo911™, and Neo10-52 represent a comprehensive and evolving approach to neonatal and infant emergency education. By extending our reach beyond traditional EMS training to include continuing prehospital education and interdisciplinary child protection, the NeoHERO Foundation is building an educational framework that supports vulnerable newborns and infants across multiple points of contact with emergency and protective services.
Our vision is to create a continuum of education that ensures the professionals entrusted with the safety of our youngest patients have the knowledge, confidence, and resources to recognize danger, intervene appropriately, and save lives.By supplying this essential, customized equipment directly to first responders, we ensure they are fully equipped for resuscitation and stabilization. Looking ahead, we plan to expand our offerings with additional safety and transport equipment that goes above and beyond the initial launch of these emergency kits.